Snuffels Online Terms & Conditions

Buyers are typically allowed 7 days from the date of purchase to collect their items or arrange courier or furniture removal. If collection cannot be completed within this timeframe, storage fees may apply. Please contact us as soon as possible to discuss possible arrangements. After 7 days, any uncollected items may be subject to resale.

IMPORTANT: Ownership of the goods transfers to the buyer upon payment. SNUFFELS does not accept responsibility for goods stored after purchase, although reasonable precautions will be taken to keep items safe. We strongly recommend that buyers arrange collection at SNUFFELS, 16 Mimosa Street, Hermanus as soon as possible.

Delivery charges are not included in the purchase price and vary depending on the delivery address.

IN OVERSTRAND: You are welcome to contact us on 028 3121 802, as we offer in-house delivery services in a 30’ish km radius from SNUFFELS or alternatively we can recommend reliable 3rd party transport services within the Overstrand.

BEYOND OVERSTRAND: If you are located outside of the Overstrand, we recommend contacting local transport companies in your area.

• All goods are sold voetstoots/as is and it is the buyer’s responsibility to inspect the goods, measure space BEFORE purchase.
• Any complaint must be submitted in writing to SNUFFELS within 48 hours after collection or delivery, failing which SNUFFELS may treat the item as accepted.
• We will assess complaints reasonably and in accordance with applicable law. However, please note we reserve the right to charge an administrative fee or refuse refunds or returns, especially once goods have been collected or delivered, except where required by the Consumer Protection Act, 2008.
• Alternatively, we can always offer you a Buy Back – where you follow the 4 easy SELL TO US STEPS.